Service Charges, Gratuities and Cover Charges (Hospitality, Leisure and Service Sectors) (Statutory Code) Bill

Key Points

• Creates a formal statutory code covering service charges, gratuities and cover charges across hotels, restaurants, bars, theatres, cinemas and other hospitality, leisure and service venues.
• Aims to improve transparency for customers about what is charged and how the money is distributed to staff.
• Includes connected provisions defined by the Bill that extend beyond the core rules to related matters in these sectors.
• Applies to employers, managers and staff across the hospitality, leisure and service sectors.

Progress

The Bill is currently at the Second Reading in the House of Commons, placing it in the early stages of passage with further stages to follow (e.g., committee scrutiny).