A Bill to require the Financial Conduct Authority to make rules for authorised persons to owe a duty of care to consumers in their regulated activities
House of Lords
8 November 2019
This bill would require the Financial Conduct Authority to create rules that require authorised financial firms to owe a duty of care to consumers in their regulated activities. In short, firms would need to act with care and in customers’ best interests when providing financial products and services. The aim is to strengthen protections for people who use financial services.
Currently at the 2nd reading stage in the Lords. Originates in the Lords.
Generated 21 February 2026
First reading took place on 29 January. This stage is a formality that signals the start of the Bill's journey through the Lords.
Second reading - the general debate on all aspects of the Bill - is yet to be scheduled.
The 2017-19 Parliament dissolved at the end of the 2019 Session and this Bill will make no further progress.
No recorded votes for this bill yet.
