A Bill to grant powers to the Parliamentary and Health Service Ombudsman to identify and investigate systemic problems in the benefits system and make associated recommendations to the Secretary of State; and for connected purposes.
House of Commons
12 February 2025
May contain errors — check source documents for definitive information.
The Bill would give the Parliamentary and Health Service Ombudsman new powers to identify and investigate systemic problems in the benefits system and to make recommendations to the Secretary of State. It expands the Ombudsman’s remit from handling individual complaints to spotting patterns across welfare administration and proposing fixes. The aim is to improve accountability and how welfare problems are addressed.
The bill is currently at the 2nd reading in the House of Commons, with its first reading having taken place in December 2023. It remains at an early stage in the legislative process.
Generated 21 February 2026
11 Dec 2023
The dissolution of Parliament took place on Thursday 30 May 2024. All business in the House of Commons and House of Lords has come to an end and this bill will make no further progress.
No recorded votes for this bill yet.
